FAQs

We have put together a set of frequently asked questions designed to answer some of the common queries we get asked, if your query is not answered here please get in contact with us.

There are many reasons, one of them is efficiency; by using a web based service to manage your PPR requests the data is centralised, can be accessed 24/7/365 and requests can be taken from visiting pilots quicker and easier, no more pieces of paper, phone calls, emails or random forms coming at you from all directions. Airfield staff, ATC or FISO staff can get on with their jobs whilst Smart PPR takes care of PPR requests quickly, efficiently and easily.

If you are signed up to Smart PPR a visiting pilot will visit your airfield profile on our system, there they will complete a short but detailed form giving information on the pilots details, aircraft details and departure information. If required the landing fee can also be made during the PPR request. After this has been captured and saved the pilot will be sent a confirmation email and the data can be viewed within the airfield account on Simple PPR. The system negates the requirement for pilots to telephone, read out information over the phone and attempt to pay, or email a document form in with bits of information missed out. Everything is in one place and can be easily managed by both the pilot and airfield.

Once signed up and registered, and your account has been populated with airfield information, you will be able to login to the Smart PPR application through any web browser. From the dashboard you will see the arriving aircraft that day, financials, reports, pilot information and settings.

No, we only charge a monthly fee for using our web based service, all PPR fees go direct to the airfield minus any fees taken by payment provider PayPal.

Once you have placed your unique link on your website, a visiting pilot will click that and be taken to the Smart PPR system for your airfield, they will complete their details and if configured make payment for the landing fee. This will then be logged within your account as well as sending a confirmation email to the visiting pilot and the airfield.

Yes, you can currently view historic data of arriving aircraft and arriving pilots along with any financial data from the previous days, months or years depending on how long you have been registered.

Yes it does, you can view which aircraft are arriving today, tomorrow, yesterday or any date from the calendar. All data is stored and can be quickly and easily retrieved when required. Each day you can login to Smart PPR and see a list of aircraft arriving that have requested PPR through the Smart PPR system.

Yes our newly launched booking out system allows pilots to book out for a local flight, circuits, local and circuits or a landaway. You then have full view who is departing, when, why and for how long. This data is also shown on the arrivals and departures board.

At the moment when a visiting pilot requests PPR they get the option of joining your Mailchimp mailing list if you have this setup within your account settings, the Smart PPR project is evolving and in the future it will be connected to various other third party integrations.

You can download your data to a CSV file for offline backup purposes or manipulation in Excel or similar. We don’t encourage this as the data is best viewed within the Smart PPR application.

What Our Customers Say

We invite our valued customers to share their genuine and honest experiences of the Smart PPR platform on Google Reviews. Your feedback helps others discover the benefits of Smart PPR and helps us continue to improve our service. Take a look at our latest Google Reviews and see what our customers are saying about us.

Google
Carl Robinson profile picture
Carl Robinson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Used smart ppr a couple of times recently to request ppr and app was simple and easy to use!
Google
Charles Papworth profile picture
Charles Papworth
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very simple and easy to use software. Wish all airfields would adopt the same software and process!
Google
Fred White profile picture
Fred White
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
SmartPPR is a great idea! This sort of innovation is much needed in our industry, and the way they do it just simplifies the process for all. I hope more airfields adopt this so that it can become the standard way to do PPR.
Google
Duncan Clarkson profile picture
Duncan Clarkson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
SmartPPR is a fantastic tool for managing PPR requests at airfields. It's quick to setup and easy to use, allowing for instant updates and out-of-hours requests without the hassle of emails or phone calls. It fits the needs of airfields perfectly, making it a must-have for anyone looking to streamline their PPR process. Highly recommended for any airfield or airstrip wanting to modernise their operations and it makes life simpler for GA pilots.
Google
Robert Beedham profile picture
Robert Beedham
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A really professional and easy system to use. A must have for streamlining any PPR system for your airfield. Great service and support too
Google
Simon Fewkes-Ahearne profile picture
Simon Fewkes-Ahearne
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick and simple way to request PPR at airfields that have signed up, get instant updates and request PPR out of hours without having to email or phone beforehand. Bringing the GA world into the 21st century!

Ready to streamline your PPR?

See how Smart PPR can streamline PPR requests, arrivals, departures and landing fees, while reducing the day-to-day administration for your team. Request a free no obligation demo and see the platform in action.

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Smart PPR is part of the Fresh Aviation Group.